Privacy Policy and User Agreement.

Cybernetic Physics Inc. builds cloud robotics, simulation, agent workflow, and developer-tool services at cyberneticphysics.com and related subdomains. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our public site, read our docs or blog, sign in, join a workspace, use the platform, contact us, or subscribe for updates.

This policy covers the public website, authenticated control plane, API, docs, blog, signup and lead intake flows, GPU session tooling, workflow builder, billing settings, admin surfaces, and related services that link to this page.

We collect information you provide, information generated when you use the services, information from GitHub and Stripe when you connect or pay through those providers, and technical information from browsers, devices, servers, and product analytics.

We do not ask you to submit sensitive personal information. Do not upload government identifiers, health data, financial account secrets, biometric identifiers, private keys, passwords, or personal data about other people unless you have the right to do so and it is necessary for your permitted use of the services.

We use information to provide and secure the services, authenticate users, route users to the right workspace, run cloud compute, save and retrieve artifacts, process billing, communicate with you, improve product quality, measure experiments, debug incidents, prevent abuse, comply with law, and enforce the User Agreement.

We use PostHog for first-party product analytics, feature flags, experiments, and masked session recording. Inputs are masked, network bodies and headers are not recorded, and custom analytics events are designed to avoid raw OAuth codes, access tokens, API keys, SSH private material, full email addresses, raw prompts, raw lead text, and full viewer URLs.

We disclose information to service providers and subprocessors that help us operate the services, to workspace members according to workspace permissions, to comply with law, to protect rights and safety, and in connection with corporate transactions.

We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising. We do not knowingly sell or share personal information of people under 16.

We use cookies and local storage for authentication, session continuity, security, feature flags, attribution, preference storage, PWA behavior, and analytics. Some flows also use browser storage to remember a pre-auth lead id, post-login return path, onboarding state, or analytics attribution.

You can control cookies through your browser. If you block necessary storage, sign-in, workspace routing, billing return handling, or product analytics may not work correctly. We honor browser Do Not Track where our analytics tooling supports it.

We keep personal information for as long as needed to provide the services, maintain security and auditability, comply with legal and accounting obligations, resolve disputes, enforce agreements, and operate backups. Product content such as workflows, uploaded files, sessions, environments, logs, and artifacts may remain in a workspace until deleted by you, your workspace admin, an automated retention process, or us under the User Agreement.

Newsletter and marketing lead records remain until you ask us to delete them, unsubscribe support is added, or we determine they are no longer useful. Billing records may be retained as required for tax, accounting, fraud prevention, and compliance.

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of personal information, or to object to certain processing. California residents may request to know, delete, correct, and limit certain uses of personal information, and may opt out of sale or sharing if applicable. We do not discriminate against you for exercising privacy rights.

To make a request, email [email protected]. We may need to verify your identity and workspace relationship before acting on a request. Authorized agents should identify the person they represent and provide proof of authorization.

We use administrative, technical, and organizational measures intended to protect personal information, including authenticated API access, scoped workspace permissions, token scrubbing, limited analytics payloads, masked session recording, and provider-managed payment processing.

No internet service is perfectly secure. You are responsible for protecting your account, API keys, SSH keys, devices, browser sessions, and workspace access. Contact us promptly if you believe your account or workspace has been compromised.

The services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us and we will take appropriate steps to delete it.

We operate from the United States and use service providers that may process information in the United States and other countries. If you use the services from outside the United States, you understand that your information may be processed in countries with privacy laws different from those where you live.

We may update this Privacy Policy as our services, vendors, legal obligations, or data practices change. When we make material changes, we will update the effective date and may provide additional notice through the site, dashboard, or email.

This User Agreement is between you and Cybernetic Physics Inc.. By accessing or using the services, creating an account, joining a workspace, running a workflow, starting a session, using an API key, or purchasing credits or subscriptions, you agree to this User Agreement and the Privacy Policy.

If you use the services for an organization, you represent that you have authority to bind that organization. If you do not agree, do not use the services.

Cybernetic Physics provides cloud robotics and simulation services, including public docs and blog content, GitHub-based sign-in, workspace management, workflow creation, hosted GPU sessions, viewer/SSH/MCP access, uploads, artifacts, environment versioning, API access, credits, billing controls, and related experimental features.

Some services are beta, research, preview, or experimental. Features may change, pause, fail, degrade, or be discontinued as we improve the platform and manage compute capacity.

You must provide accurate account information and keep your GitHub account, browser sessions, API keys, SSH keys, and devices secure. You are responsible for activity under your account, workspace, API keys, and SSH keys.

Workspace admins may invite, remove, or manage members and may control workspace content, billing, keys, sessions, workflows, and settings. We may suspend or limit access to protect the services, prevent abuse, comply with law, or enforce this User Agreement.

You retain ownership of prompts, uploads, environments, scenes, artifacts, code, data, and other content you submit to or create with the services, subject to any third-party rights you bring with that content.

You grant Cybernetic Physics a non-exclusive, worldwide license to host, copy, transmit, process, display, modify, create technical derivatives of, and otherwise use your content solely as needed to provide, secure, debug, support, and improve the services; comply with law; enforce this User Agreement; and protect the services and users.

The services may use automated agents, AI models, simulation tools, code execution, and cloud infrastructure to generate workflows, scenes, code, logs, recommendations, and other outputs. Outputs may be incomplete, unsafe, incorrect, non-deterministic, or unsuitable for real-world use.

You are solely responsible for reviewing, testing, validating, and supervising outputs before relying on them, connecting them to robots, using them in safety-relevant contexts, publishing them, or deploying them outside simulation. The services are not certified for emergency, medical, transportation, life-support, weapons, or other safety-critical operation.

You may not misuse the services, interfere with infrastructure, bypass authentication or rate limits, access another workspace without authorization, upload malware, probe or attack systems, scrape at unreasonable scale, violate intellectual property rights, violate privacy rights, or use the services for illegal activity.

You may not use the services to develop, test, or deploy systems intended to injure people, evade safety controls, perform unauthorized surveillance, target weapons, or materially enable harmful physical-world activity. You may not upload regulated personal data, export-controlled data, or third-party confidential data unless you have all required rights and approvals.

Paid services, subscriptions, usage charges, credits, and trials are shown in the product or checkout flow. Stripe processes payment information. You authorize us and our payment processor to charge applicable amounts and taxes for purchases, subscriptions, overages, or usage you approve.

Trial credits, promotional credits, grants, and beta access are not cash, are not transferable, may expire, and may be revoked or adjusted for abuse, error, or program changes. Spend guardrails and budgets are product controls, but you remain responsible for monitoring usage and charges.

The services integrate with third parties such as GitHub for authentication, Stripe for billing, PostHog for analytics and experiments, Cloudflare and hosting providers for delivery, GPU/session providers for compute, object storage for artifacts, and AI/model providers for automated workflows.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services outside our control.

Cybernetic Physics and its licensors own the services, software, site, design, trademarks, documentation, and technology, except for your content and third-party materials. You may not copy, modify, reverse engineer, or create derivative works from the services except as allowed by law, open-source licenses, or written permission.

If you send feedback, suggestions, bug reports, or ideas, you grant us the right to use them without restriction or compensation.

The services are provided as is and as available. To the fullest extent permitted by law, Cybernetic Physics disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uptime, data accuracy, output accuracy, and availability of compute capacity.

We do not guarantee that workflows, simulations, models, logs, viewers, generated code, artifacts, or recommendations will be correct, safe, uninterrupted, secure, or free of defects.

To the fullest extent permitted by law, Cybernetic Physics and its affiliates, officers, employees, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, business interruption, compute interruption, physical-world losses from reliance on outputs, or procurement of substitute services.

To the fullest extent permitted by law, our total liability for all claims relating to the services will not exceed the greater of the amounts you paid to Cybernetic Physics for the services in the three months before the event giving rise to the claim or one hundred U.S. dollars.

You will defend, indemnify, and hold harmless Cybernetic Physics from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your content, your use of the services, your breach of this User Agreement, your violation of law, or your infringement or misappropriation of third-party rights.

This User Agreement is governed by the laws of the State of California, excluding conflict-of-law rules. Unless applicable law requires otherwise, the exclusive venue for disputes will be the state or federal courts located in Santa Clara County, California, and each party consents to those courts.

We may update this User Agreement from time to time. If changes are material, we may provide additional notice. Your continued use of the services after changes become effective means you accept the updated agreement.

You may stop using the services at any time. We may suspend, limit, or terminate access if we reasonably believe your use creates risk, violates this User Agreement, violates law, creates nonpayment or billing risk, or threatens service integrity.